Privacy Policy

1. Introduction

Social Anchors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Ontario and Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Business information (company name, business category)
• Account credentials (username, encrypted password)
• Payment information (processed securely through third-party payment processors)
• Communication preferences and history

2.2 Automatically Collected Information

When you access our services, we automatically collect:

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To communicate with you about our services, updates, and promotions
• To respond to your inquiries and provide customer support
• To personalize your experience and deliver relevant content
• To analyze usage patterns and optimize our platform
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our terms

4. Legal Basis for Processing (PIPEDA Compliance)

We process your personal information based on:

• Consent: You have given explicit consent for processing your personal information
• Contract Performance: Processing is necessary to fulfill our contract with you
• Legal Obligations: We must process your data to comply with Canadian law
• Legitimate Interests: Processing is necessary for our legitimate business interests

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, analytics, hosting)
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given explicit permission

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

7. Your Privacy Rights

Under PIPEDA, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw your consent at any time
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to certain processing activities
• Data Portability: Request a copy of your data in a portable format
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us at the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: