Terms of Service
Last Updated: November 3, 2025
1. Acceptance of Terms
Welcome to Social Anchors. By accessing or using our website and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services. These Terms constitute a legally binding agreement between you and Social Anchors, a business operating in Ontario, Canada.
We reserve the right to modify these Terms at any time. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.
2. Eligibility
To use our Services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using our Services under applicable laws
- Provide accurate and complete information during registration
3. Account Registration and Security
3.1 Account Creation
To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information and to update such information as necessary to keep it accurate and complete.
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains current and accurate
3.3 Account Suspension
We reserve the right to suspend or terminate your account at our sole discretion if you violate these Terms or engage in fraudulent, abusive, or illegal activities.
4. Services Description
Social Anchors provides:
- AI-powered advertising and marketing solutions
- Business directory and listing services
- Campaign creation and management tools
- Ethical AI consultation and guidance
- Creative content generation services
- Social media management solutions
Services are provided "as is" and "as available." We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without notice.
5. User Conduct and Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Upload malicious code, viruses, or harmful content
- Engage in fraudulent, deceptive, or misleading practices
- Harass, abuse, or harm other users
- Attempt to gain unauthorized access to our systems
- Scrape, copy, or reproduce our content without permission
- Create false or misleading business listings
- Use our Services for spam or unsolicited communications
- Reverse engineer or attempt to extract source code
- Use automated systems to access our Services without authorization
- Impersonate any person or entity
6. Intellectual Property Rights
6.1 Our Content
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and design, are owned by Social Anchors or our licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws.
6.2 Your Content
By submitting content to our Services, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing and improving our Services.
You retain ownership of your content and are responsible for ensuring you have all necessary rights to grant us this license.
7. Payment Terms
7.1 Pricing
Prices for our Services are displayed in Canadian Dollars (CAD) and are subject to change. We will notify you of any price changes in advance.
7.2 Payment Processing
Payments are processed through secure third-party payment processors. You authorize us to charge your payment method for all fees incurred. All sales are final unless otherwise stated.
7.3 Subscriptions
For subscription services:
- Subscriptions automatically renew unless cancelled
- You will be charged at the beginning of each billing period
- Cancellations must be made before the next billing cycle
- No refunds for partial billing periods unless required by law
7.4 Taxes
Prices do not include applicable taxes (including GST/HST as required in Ontario). You are responsible for all applicable taxes.
8. Refund and Cancellation Policy
Our refund policy complies with Ontario consumer protection laws:
- Subscriptions can be cancelled at any time but remain active until the end of the billing period
- One-time purchases may be eligible for refund within 14 days if the service was not delivered
- Custom services and completed work are non-refundable
- Refund requests must be submitted in writing to our support team
9. Disclaimers and Limitations of Liability
9.1 No Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY ONTARIO AND CANADIAN LAW, SOCIAL ANCHORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
10. Indemnification
You agree to indemnify, defend, and hold harmless Social Anchors, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our Services, violation of these Terms, or infringement of any rights of another party.
11. Privacy and Data Protection
Your use of our Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
12. Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions.
12.2 Jurisdiction
Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
12.3 Informal Resolution
Before initiating formal legal proceedings, we encourage you to contact us to seek informal resolution of any disputes.
13. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including:
- Breach of these Terms
- Fraudulent or illegal activity
- Request by law enforcement
- Discontinuation of our Services
Upon termination, your right to use our Services will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
14. Third-Party Services and Links
Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites. Your use of third-party services is at your own risk.
15. Force Majeure
We shall not be liable for any failure to perform our obligations where such failure results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, or governmental actions.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Social Anchors concerning our Services.
18. Contact Information
For questions or concerns about these Terms, please contact us:
Social Anchors
Email: legal@socialanchors.com
Phone: 905-514-8259
Address: Ontario, Canada